Dashboard
WhatsApp marketing performance and team activity.
Recent Campaigns
Latest sends and performance
Open Conversations
Customers waiting for response
Create Campaign
Use an approved Fast2SMS WhatsApp template.
Campaigns
Draft, scheduled and completed campaigns
Add Contact
Create or update a WhatsApp contact.
Import CSV / XLSX
Accepted columns: name, phone/mobile, ep_id, city, state, tags.
Contacts
Create Segment
Save reusable contact filters.
Saved Segments
Dynamic audience counts
Fast2SMS Templates
Sync WABA templates and Message IDs from Fast2SMS.
Create Automation
Automatically re-engage inactive or tagged contacts.
Automations
Enabled rules run periodically.
AI WhatsApp Bot
Choose Gemini, Groq or OpenAI. Replies are still sent through Fast2SMS.
How AI handoff works
Provider can change without changing your WhatsApp flow.
Save settings, then click Test AI.
Recent AI Activity
Provider/model status, token usage and latency.
Bot Rules
Keyword-based replies and human escalation.
Add Team Member
Managers and agents can handle conversations.
Fast2SMS Connection
API credentials are stored in server-side config.php.
Webhook
Register this CRM for incoming messages and delivery events.