Dashboard
WhatsApp marketing performance and team activity.
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Recent Campaigns
Latest sends and performance
Open Conversations
Customers waiting for response
Select a conversationCustomer replies and agent messages will appear here.
Create Campaign
Use an approved Fast2SMS WhatsApp template.
Campaigns
Draft, scheduled and completed campaigns
Add Contact
Create or update a WhatsApp contact.
Import CSV / XLSX
Accepted columns: name, phone/mobile, ep_id, city, state, tags.
Contacts
Create Segment
Save reusable contact filters.
Saved Segments
Dynamic audience counts
Fast2SMS Templates
Sync WABA templates and Message IDs from Fast2SMS.
Create Automation
Automatically re-engage inactive or tagged contacts.
Automations
Enabled rules run periodically.
Bot Rules
Keyword-based replies and human escalation.
Add Team Member
Managers and agents can handle conversations.
Fast2SMS Connection
API credentials are stored in server-side config.php.
Webhook
Register this CRM for incoming messages and delivery events.